Privacy Policy
Effective Date: 01/01/2025
Welcome to The Wagyu Experience (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.thewagyuexperience.co.za (the “Website”). By using the Website, you agree to the terms of this Privacy Policy.
- Information We Collect
We collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed through a third-party payment gateway)
1.2 Non-Personal Information
- IP address
- Browser type
- Device information
- Cookies and usage data
- How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To process orders and transactions
- To communicate with you about your orders or inquiries
- To improve user experience and website functionality
- To send promotional materials (if you have opted in)
- To comply with legal obligations
- Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Payment processors for secure transactions
- Shipping providers to deliver your orders
- Service providers who help us operate the Website
- Law enforcement if required by law
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences in your browser settings.
- Data Security
We implement security measures to protect your data, but no online transmission is 100% secure. We encourage you to take precautions when sharing personal information online.
- Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing the information we hold about you
- Requesting corrections to inaccurate information
- Requesting deletion of your data (subject to legal limitations)
- Opting out of marketing communications
- Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our Website, and we encourage you to review it periodically.
- Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
The Wagyu Experience
marketing@thewagyu.co.za
021-891 0023
The Wagyu Experience, Lustigan Road, Paarl
